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Contact Our Customer Service

1700 150 150(Local)
+970 2 2946420(International)

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Our employees are highly experienced and always ready to help you

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Our Management Locations

Palestine

General Management Head Office

Ramallah, Ain Misbah970 (02) 2946700970 (02) 2964703P.O:471

UAE

Bank of Palestine (Dubai Representative Office)

Dubai International Financial CentrePark Towers | DIFC | Dubai | UAETower A | Level 04 | Office #41

Customers can submit complaints through the following channels:

*Complaint boxes available at branches and offices.

*Call the information center at 1700150150.

*Visit the banks website: www.bankofpalestine.com.

*Email: [email protected].

*Direct line for customer complaints: 02 2946531.

*Fax your complaint to 02 2953882.

*Through the QR code located in branches and offices.

Or visit the Customer Complaints Department – Ramallah - General Management Center - CCC Building - 5th Floor.

Make a Suggestion or Complaint